Yes, may I help you?
有什么事吗?
We had a damaged shipment from you.
你们送来的货有损坏。
We’ll look into it right away for you.
我们会立刻调查清楚。
Was the damage extensive?
坏得很多、很严重吗?
I’d say about half of the shipment is unusable.
我看大概有一半的货不能用了。
We’ll send a man right out to look at it.
我们马上会派个人去查看。
Good, we’ll be expecting him.
好,我们等着他。
How bad was the damage.
损坏情况如何?
One packing case was crushed.
有一个箱子全压坏了。
Was all the material in that case destroyed?
箱里的东西都毁了吗?
We don’t think we can use any of it at all.
我看都不能用了。
Did you note the damage on the bill of lading?
你把损坏情形注明在提货凭单上了没?
Yes, of course.
当然。
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